Contact Us
Our Hours:
8:00 AM to 5:00 PM PST (Mon-Thurs)
8:00 AM - 3:00 PM PST (Fri)
Rokform's awesome Community Problem Solvers are here to help.
Shoot us an email at info@rokform.com we'll get back to you as soon as possible.
Been waiting for a response? Please check your spam.
Call
Would it help to talk? You can call us at the number below:
(855) 765-3676
Visit
If you're local or in the area, we'd love to see you. Stop by our new showroom!
9611 Irvine Center Dr
Irvine, CA 92618
Need to Return an Item?
No problem! We've got you covered. Follow the steps below to get your return started.
For Domestic Returns:
1. Log in to your Rokform account.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items you wish to return.
4. Select a return reason and add a note for our team.
5. Click "Submit request".
For orders past the 60-day return period, please reach out to our customer service team.
If your return request is approved, you will receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
For international returns, please contact us at info@rokform.com.
Warranty Questions?
If you're looking to submit a warranty claim, please submit the information below to info@rokform.com:
- Proof of Purchase
- Shipping Address with Full Name
- Photo of damaged product