FREE standard shipping for US orders over $45 | Orders over $79 ship FREE FedEx 2-Day*

Rokform Team Spotlight: Jamie, Customer Service Rep

by Krista A. October 05, 2018

Rokform Team Spotlight: Jamie, Customer Service Rep

Did you know that this past week was Customer Service Week? The weeklong celebration may be less known than big customer-focused days like Black Friday or Small Business Thursday, but that may be all the more reason to give pause and celebrate! The international celebration of the importance of customer service and the amazing people behind it has been around for over 25 years. In fact, the first full week in October was proclaimed Customer Service week in 1992.


Meet Rokform’s Customer Service Team

Last year we introduced Shady, one member of our all-star Customer Service team. Today, we’re spotlighting Jamie, our newest member of the amazing team! 

Jamie has been a Customer Service Rep at Rokform for just over a month. Since joining Rokform, her perspective on phone cases and accessories has changed, “[It] makes you realize the different products and what is actually good quality vs poor quality.” She’s learned how much work it takes to make high quality cases and believes learning about the new products is the biggest perk of her job.


More about Jamie

Jamie currently rocks the Crystal case on her iPhone 8. Her favorite Rokform accessory to use with her Crystal case is the Vent Mount. She loves that she can easily use it in any car. When she’s not at work, you’ll find her at the happiest place on earth, Disneyland, with her son and boyfriend.


More Customer Service articles

Curious to learn more about our customer service team and how we create a ‘Customer-First’ mindset? Check out other blog posts we’ve written!

Rokform Team Spotlight: Shady, Customer Service Rep


Rokform Shady customer service



Creating a ‘Customer-First’ Mindset

customer-first mindset, rokform

Shop Jamie's top Rokform products

Crystal Case for iPhone 8

rokform crystal iphone 8


Vent Mount for cars and trucks

car vent mount for iphone


Krista A.
Krista A.


Leave a comment

Comments will be approved before showing up.

Also in Rokform Blog

iPhone with ROKFORM magnetic case attached to metal shelf
Magnets are [still] safe to use with your smartphone!

by Remy Rossi May 30, 2023

We’re getting back to the basics and explaining why our magnetic products will not damage your phone (guaranteed!). 

View full article →

ROKFORM G-ROK Wireless Golf Speaker
The Best Golf Accessories Every Golfer Needs in 2023

by Remy Rossi May 23, 2023

View full article →

ROKFORM iPhone Crystal Phone Case on Apple Laptop
The Pros and Cons of Wireless Charging 2023

by Remy Rossi May 16, 2023

What's the deal with wireless charging? We take a look at the pros and cons to help inform your decision.

View full article →