FAQ

If you're looking to submit a warranty claim, please submit the information below to info@rokform.com:

- Proof of Purchase

- Shipping Address with Full Name

- Photo of damaged product

No problem! We've got you covered. Follow the steps below to get your return started.

For Domestic Returns:

1. Log in to your Rokform account.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items you wish to return.
4. Select a return reason and add a note for our team.
5. Click "Submit request".

For orders past the 60-day return period, please reach out to our customer service team.

If your return request is approved, you will receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

For international returns, please contact us at info@rokform.com.

It depends on where you are. Orders processed here will take 1 to 5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.