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iPad Rugged Case FAQ

What model iPads will the case fit?

    iPad Air 4 (2020) iPad Air 5(2022) iPad Pro 11” 2018 3rd Generation iPad Pro 11” 2020 4th Generation iPad Pro 11” 2021 5th Generation

Do you have any colors besides black?

    At this time the iPad Rugged is only offered in black.

How much does it weigh?

    Total weight with all magnets installed is 10.4oz. (297grams) and without the center magnet 8.8oz. (249 grams)

Will the magnet affect my iPad?

    No. ROKFORM Pioneered magnetic technology in the Mobile Electronics Accessory Space back in 2011, and now even Apple® has adopted magnetic technology in their phones, iPads, accessories, and even cases. Our specially designed rare earth magnets are proven safe for all smartphones and tablets. Keep loose magnets away from children under 16 years of age. Magnets are safe for your iPad and your credit cards, but direct contact can damage other magnetically sensitive products or devices such as floppy discs, hotel keys, and spinning hard drives. Do not use if you have an implanted device.

Will my Apple Pencil work with the magnets?

    Yes, you will have full function of the Apple pencil even with all the magnets installed.

Does this case work with a screen protector?

    An optional screen protector is included with the case. We reccomend using only one screen protector with the case (either an existig one, or the one included with the Rugged Case).

What accessories are compatible with the case?

    Currently Rokform offers a removeable hand strap and an adjustable stand. More useful accessories are in the works.

What if I get it and don't like it?

    No worries. We offer a 60-day money-back guarantee. If you don't like it, send it back for a full refund or exchange — your choice.

What is your warranty?

    We have a two-year warranty and a 60-day money-back satisfaction guarantee. Our 5-Star Customer Service Team, based at our headquarters in Orange County, California, is always ready to help. If it's a warranty replacement, spare part, question, or anything in between, our goal is to make every customer a customer for life. If you are the original purchaser of our product and have a problem, call us, and we will fix it. Give us a try and see or run on over and visit us in our showroom!