The Magnetic Power Bank is not charging my Samsung S24 or Samsung S23?

    To enable wireless charging on the Samsung Galaxy S23 and S24 phones you will need to adjust your charging settings. Open Settings > Battery > Charging Settings and toggle off "Fast wireless charging". This will allow the phone to connect to the Rokform Magnetic Wireless Power Bank.

How does the Magnetic Power Bank activate?

    Typically, simply attaching the Magnetic Power Bank to your phone or MagSafe friendly phone case will activate the Magnetic Power Bank. If this does not occur, press the button on the right side of the Power Bank to activate.

How can I tell the charge level of the Magnetic Power Bank?

    To check the power level of the Power Bank, press the button on the right side of the Power Bank and observe the indicator lights on the front.