RokLock™ Wireless Charger FAQ

Which cases are compatible with the RokLock™ Wireless Charger?

  1. iPhone 14 Pro Max (Rugged and Crystal)
  2. iPhone 14 Pro (Rugged and Crystal)
  3. iPhone 14 Plus (Rugged and Crystal)
  4. iPhone 14 (Rugged and Crystal)
  5. iPhone 13 Pro Max (Rugged and Crystal)
  6. iPhone 13 Pro (Rugged and Crystal)
  7. iPhone 13 Plus (Rugged and Crystal)
  8. iPhone 13 (Rugged and Crystal)
  9. iPhone 12 Mini Rugged Case
  10. iPhone 12/12 Pro Rugged Case
  11. iPhone 12/12 Pro Crystal Case
  12. iPhone 12 Pro Max Rugged Case
  13. iPhone 12 Pro Max Crystal Case
  14. iPhone 11 Pro Crystal Case
  15. iPhone 11 Crystal Case
  16. iPhone 11 Pro Max Crystal Case
  17. Galaxy S21 5G Rugged Case
  18. Galaxy S21+ 5G Rugged Case
  19. Galaxy S21 ULTRA 5G Rugged Case
  20. Note 10+ Crystal Wireless Case

    What is the highest output of this charger?

    1. 10 Watt max. Samsung and Android devices will accept 10W and Apple devices will accept 7.5W. You must use a 9V charger for fast charging.

    Does the power cord need to be plugged in for the RokLock Wireless Charger to work?

    1. Yes, to charge your phone, the RokLock Wireless Charger must be plugged into a power source.

    Is wireless charging slower than charging via a cable?

    1. Yes, a wireless charger is slower than an equivalent wired charger because wireless charging is only 70%-80% efficient.

    Will this work without either the RokLock Car Dash Mount or the Windshield Suction Mount?

    1. Yes, but you will not be able to mount it to your dash without either the RokLock Car Dash Mount or the Windshield Suction Mount.

    How long is the USB-C Cable?

    1. The included USB-C cable is 3-feet long.

    How long is the warranty on this product?

    1. There is a 1-year limited warranty on this product. To submit a warranty claim, please email info@rokform.com.